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Public help Protect ticket sales by using official LinkUp checkout, scanner accounts, QR validation, and safe refund handling. What to do Open the relevant LinkUp screen or admin tool.Review the current event, organizer, order, or Discover record.Follow the do...

Public help Disputes can involve payment, refunds, duplicate scans, event changes, or entry decisions. What to do Open the relevant LinkUp screen or admin tool.Review the current event, organizer, order, or Discover record.Follow the documented process only af...

Public help Organizer accounts can control events, orders, payouts, and attendee data, so they need strong security habits. What to do Open the relevant LinkUp screen or admin tool.Review the current event, organizer, order, or Discover record.Follow the docum...

Public help Curators may pull public event information from approved sources for LinkUp Discover review. What to do Open the relevant LinkUp screen or admin tool.Review the current event, organizer, order, or Discover record.Follow the documented process only ...

Public help Curators should approve only events with enough trustworthy public information and reject duplicates, stale, or unsafe records. What to do Open the relevant LinkUp screen or admin tool.Review the current event, organizer, order, or Discover record....

Public help Last verified dates help curators know when event details were last checked against a source. What to do Open the relevant LinkUp screen or admin tool.Review the current event, organizer, order, or Discover record.Follow the documented process only...

Public help Source attribution protects trust by showing where curated event details came from and avoiding misleading ownership claims. What to do Open the relevant LinkUp screen or admin tool.Review the current event, organizer, order, or Discover record.Fol...

Public help Use Google sign-in when you want to create or access your LinkUp account with your Google email address. Open Sign in or Create account. Select Continue with Google. Choose your Google account and approve the sign-in prompt. LinkUp signs you in and...

Public help If you create a LinkUp account with an email address and password, LinkUp may send a verification link to that email address. Check the inbox, open the verification email, select the link, then return to LinkUp. If you do not click the verification...

Public help Your LinkUp password must be 8 to 20 characters and include at least one lowercase letter, one uppercase letter, one number, and one accepted special character. Accepted special characters: @ $ ! % * # ? & If a special character is not accepted, us...

Select your tickets and review checkout totals. For paid online checkout, LinkUp may split payment into two steps: LinkUp Ticket Services fee Organizer ticket payment Complete both payment steps before the checkout timer expires. Tickets are issued only after ...

Paying the LinkUp Ticket Services fee alone does not create a valid ticket. You must also complete the organizer payment before the hold expires. If this happens: Return to checkout while the hold is active and finish the organizer payment. If the hold expired...

Enter the promo code before completing payment. Apply the promo and review the updated checkout totals. Promo discounts reduce selected ticket/organizer amounts. Promo codes reduce eligible ticket prices. They do not reduce LinkUp Ticket Services fees unless t...

Public help Some paid events use PayPal for the organizer ticket payment. Complete the LinkUp Ticket Services payment first if shown, select Pay Organizer Ticket Payment, complete PayPal checkout, return to LinkUp, and wait for LinkUp to issue your ticket. Pay...

Public help Two-step checkout separates the LinkUp service fee from the organizer ticket payment. Step 1 is LinkUp Ticket Services for delivery, QR verification, checkout support, recovery, and updates. Step 2 is Organizer Ticket Payment for the ticket price a...

If the checkout timer expires during payment, LinkUp releases the ticket hold. The expired checkout page shows an expired-hold notice and invites the attendee to start a fresh checkout if tickets remain available. If the LinkUp fee was paid but organizer payme...

An order is incomplete until both the LinkUp Ticket Services fee and organizer payment succeed. If the LinkUp fee is paid but the organizer payment is not complete: Resume checkout while the hold is active. Complete the organizer payment before the timer expir...

PayPal can be used for organizer ticket payment when configured for the organizer/event. Use sandbox credentials only for staging or test mode, and live credentials only for production. Verified staging result: Order ID `46` PayPal order token `280895511B67163...