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LinkUp Source Map

Operations & Implementation

Purpose This page records the source material used to build the first local BookStack knowledge base. Use it when checking whether an article matches the actual LinkUp implementation. Primary source docs Source Use Notes LINKUP_PLATFORM_PLAN.md Platform-w...

Verify your organizer profile

Organizer Help

Email verification and organizer profile approval are separate. If email verification is required, sign-in shows a verification-link message. If email is verified but organizer profile approval is pending, the Organizer Panel shows an `Organizer profile verifi...

Set up your public organizer page

Organizer Help

Public help Your public organizer page helps attendees confirm who is hosting an event.Sign in to the Organizer Panel.Open your profile, organization, or settings page. [VERIFY: confirm exact menu label]Add your organizer name, logo, bio, email, phone number, ...

Create ticket tiers

Organizer Help

Open the Organizer Panel. Go to an event's ticket section or open **Tickets**. Create free or paid ticket tiers. Set ticket name, quantity, price, and availability rules as needed. Review inventory after saving. Verification evidence: `Organizer Ticket Tier Cr...

View ticket sales and reservations

Organizer Help

Open the Organizer Panel. Go to **Orders**. Review paid orders, pending offline reservations, expired reservations, and order amounts. Order rows are scoped to the organizer. Use reservation/order status to decide which attendee records need action. Verificati...

Add scanner users

Organizer Help

Open the Organizer Panel. Go to **Scanners**. Create the scanner user. Assign the scanner user to the correct event or events. Give the scanner user only the access needed for door operations. Internal note: Add exact click-path screenshots for event selection...

Publish, edit, pause, or cancel an event

Organizer Help

Public event visibility is controlled by event status and approval gates. Approved public events where the internal status is `event_status=pending` should be treated as **Published** in user-facing copy. If an event is not approved, show **Awaiting LinkUp app...

Add flyers and event images

Organizer Help

Public help Strong event images help attendees recognize your event and confirm they are on the right page.Open your event in the Organizer Panel.Find the image, flyer, or gallery section. [VERIFY: confirm exact label]Upload a clear event flyer or hero image.A...

Set up payments and payouts

Organizer Help

The Organizer Panel finance area includes: **Checkout Gateway** for manual/offline controls and checkout compatibility fields. **Payment Settings** for Stripe, PayPal, and LinkUp Ticket Allocation Billing sections. **Payouts** for payout requests and payout hi...

Enable offline reservations

Organizer Help

Open the Organizer Panel payment/checkout settings for the event. Enable cash and/or bank transfer if the event should accept offline reservations. Set the event-specific hold time. The website uses the event-specific hold time, limited by the global maximum. ...

Create promo codes

Organizer Help

Open the Organizer Panel. Go to **Promos**. Create the promo code and choose its event/discount rules. Save the promo. Test the promo at checkout before announcing it. Promo application worked on staging after the two-step coupon fixes. Verification evidence: ...

Export attendee lists

Organizer Help

Use the Organizer Panel order/export surface to export attendee or sales data. Exports are scoped to the organizer/event. Treat exported attendee data as private and share it only with people who need it for event operations. Verification evidence: `Organizer ...

Claim a curated event from LinkUp Discover

Organizer Help

Public help LinkUp Discover may list public events before the organizer has created a full LinkUp event. Claiming lets the real organizer take control of the event page.Find the curated event on LinkUp.Select the claim option if it is available. [VERIFY: confi...

Handle event cancellations and refund expectations

Organizer Help

Public help If an event is cancelled or materially changed, attendees need clear information about what happens next.Confirm the event status and reason for the change.Pause ticket sales before announcing the cancellation if needed.Prepare a clear message for ...

Sign in and reset your password

Attendee Help

Open **Sign in**. Use **Forgot password** if you need a reset link. Choose a new password that follows the same rules as signup: 8 to 20 characters, at least one lowercase letter, uppercase letter, number, and one of `@ $ ! % * # ? &`. Weak reset passwords are...

Update your email or phone number

Attendee Help

Sign in and open **Account**. Use the profile/contact sections to update your email or phone details. Email changes request a verification code before the new address is saved. Invalid verification codes are rejected. Phone updates are available from account c...

Manage notifications

Attendee Help

Public help Control how LinkUp contacts you about tickets, reservations, reminders, event updates, and support. Open your account or notification settings. [VERIFY: confirm exact screen]Review email, push, and in-app notification options.Turn on the updates yo...

Browse events by country, category, or date

Attendee Help

Open **Events**. Use search to find events by name or keyword. Use category, country, date, duration, and price filters to narrow the list. Duration filters are case-consistent on the website. Country filters use the event country saved by the organizer or Lin...