Recently Updated Pages
Sign in to the Scanner App
Public help Help scanner staff access the app before the event starts. Door procedureKeep the doo...
Select the correct event before scanning
Public help Prevent door staff from scanning against the wrong event. Door procedureKeep the door...
Get help at entry
Public help Ask for help at the venue if your ticket cannot be scanned or found. Move out of the ...
Understand refunds and event changes
Public help Refunds depend on the event policy, payment method, and reason for the change. Check ...
Report suspicious activity
Public help Report anything that looks like fraud, account misuse, or a fake event. Do not share ...
Understand a pending reservation
Public help A pending reservation means your ticket is held while payment or organizer confirmati...
What to bring to the door
Public help Arrive prepared so door staff can check you in quickly. Bring the phone or email acco...
What happens if your QR code was already scanned
Public help A duplicate scan warning means the ticket may already have been used. Stay at the ent...
Manage notifications
Public help Control how LinkUp contacts you about tickets, reservations, reminders, event updates...
Understand curated events from LinkUp Discover
Public help Some events may appear because LinkUp discovered public event information and curated...
Confirm event details before attending
Public help Always confirm event details before leaving for the venue. Open your ticket or the ev...
Claim a curated event from LinkUp Discover
Public help LinkUp Discover may list public events before the organizer has created a full LinkUp...
Handle event cancellations and refund expectations
Public help If an event is cancelled or materially changed, attendees need clear information abou...
Add flyers and event images
Public help Strong event images help attendees recognize your event and confirm they are on the r...
Set up your public organizer page
Public help Your public organizer page helps attendees confirm who is hosting an event.Sign in to...
LinkUp Source Map
Purpose This page records the source material used to build the first local BookStack knowledge b...
Prompt Rules
Purpose Use these rules when asking Codex or Claude to draft a LinkUp KB article. The goal is sim...
Status Legend
Purpose Use this legend to label every LinkUp feature the same way. The label should describe the...
KB Article Template
Purpose Use this template for every LinkUp knowledge base page. It keeps the public help simple w...