Recently Updated Pages
Handle organizer claims
Public help Document how internal staff verify and approve claims on curated events. Internal gui...
Apply curated vs verified event rules
Public help Document the difference between a curated event and a verified organizer-owned event....
Manage notification templates
Public help Document how internal staff review editable email, SMS, or push templates. Internal g...
Manage site content and legal pages
Public help Document internal controls for banners, FAQ, home content, organizer landing, brandin...
Stripe webhook and refund audit checks
Public help Document how admins inspect webhook idempotency and refund audit records. Internal gu...
Local BookStack setup
Public help Document how local BookStack runs and how to avoid deleting existing help-center data...
Manage categories and festivals
Public help Document how categories and festivals support event discovery. Internal guidanceUse t...
Use the LinkUp Discover Queue
Public help Document how curators review discovered events before publishing. Internal guidanceUs...
Review AI-assisted event drafts
Public help Document how internal staff should verify AI-assisted event drafts. Internal guidance...
Avoid duplicate discovered events
Public help Document duplicate checks before approving curated events. Internal guidanceUse this ...
Handle duplicate scan warnings
Public help Give staff a safe process for duplicate QR code warnings. Door procedureKeep the door...
Use offline scanning safely
Public help Document what staff should do when venue connectivity is poor. Door procedureKeep the...
Escalate door issues
Public help Explain when scanner staff should call an organizer or LinkUp support. Door procedure...
Manage users and roles
Public help Document how admins review users, block accounts, and manage roles safely. Internal g...
Review organizer verifications
Public help Document how internal staff approve, reject, or request more organizer verification i...
Approve or reject events
Public help Document event approval workflow and what to check before publishing. Internal guidan...
Refund policy overview
Public help Summarize how refunds should be requested, reviewed, processed, and tracked. Public g...
How long refunds take
Public help Explain refund timing expectations without promising bank processing times. Public gu...
What happens if an event is cancelled
Public help Explain the payment and ticket impact of cancelled events. Public guidanceThis page s...
Currency handling
Public help Explain how LinkUp displays currency and why XCD or other currencies may appear. Publ...