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Select your tickets and review checkout totals. For paid online checkout, LinkUp may split payment into two steps: LinkUp Ticket Services fee Organizer ticket payment Complete both payment steps before the checkout timer expires. Tickets are issued only after ...

Paying the LinkUp Ticket Services fee alone does not create a valid ticket. You must also complete the organizer payment before the hold expires. If this happens: Return to checkout while the hold is active and finish the organizer payment. If the hold expired...

Enter the promo code before completing payment. Apply the promo and review the updated checkout totals. Promo discounts reduce selected ticket/organizer amounts. Promo codes reduce eligible ticket prices. They do not reduce LinkUp Ticket Services fees unless t...

Public help Some paid events use PayPal for the organizer ticket payment. Complete the LinkUp Ticket Services payment first if shown, select Pay Organizer Ticket Payment, complete PayPal checkout, return to LinkUp, and wait for LinkUp to issue your ticket. Pay...

Public help Two-step checkout separates the LinkUp service fee from the organizer ticket payment. Step 1 is LinkUp Ticket Services for delivery, QR verification, checkout support, recovery, and updates. Step 2 is Organizer Ticket Payment for the ticket price a...

If the checkout timer expires during payment, LinkUp releases the ticket hold. The expired checkout page shows an expired-hold notice and invites the attendee to start a fresh checkout if tickets remain available. If the LinkUp fee was paid but organizer payme...

An order is incomplete until both the LinkUp Ticket Services fee and organizer payment succeed. If the LinkUp fee is paid but the organizer payment is not complete: Resume checkout while the hold is active. Complete the organizer payment before the timer expir...

PayPal can be used for organizer ticket payment when configured for the organizer/event. Use sandbox credentials only for staging or test mode, and live credentials only for production. Verified staging result: Order ID `46` PayPal order token `280895511B67163...

Organizer help Paid ticket inventory may require an allocation or activation step before tickets can be sold. The ticket allocation or activation fee is paid by the organizer when activating paid ticket inventory. It is separate from the LinkUp Ticket Services...

Internal operations LinkUp two-step checkout depends on the LinkUp fee provider and the organizer payment provider. Polar is used for LinkUp Ticket Services and organizer allocation or activation products. Use sandbox for staging and live for production. Use U...

Internal operations Use this checklist when checkout does not complete after the LinkUp fee, organizer payment, or return step. Polar checks: token environment, product ID environment, currency, product type, return URL. PayPal checks: client ID and secret env...