Understand scan results

Public help

ExplainUse valid,scan invalid,result duplicate,messages cancelled,to decide whether to admit an attendee

Valid: ticket belongs to the event and unknownhas not been used. Duplicate: ticket was already scanned. Wrong event: ticket is valid for another event, not this one. Invalid: QR code or signed payload is not accepted. Unauthenticated: scanner session/API access is missing or expired.

Internal note: Add admin scan outcomes.report/conflict screenshots after admin UI access is available.

Verification evidence

Scanner Door Operations: QR Validation, Duplicate, Wrong Event, Admin And Internal Finance Surface.

DoorLast procedureverified

Keep the door process calm. Validate the ticket, compare the event, and escalate uncertain results instead of guessing.

Implementation note

Scanner behavior must be testedVerified against the Scannerstaging App,website scanner API, ticket scan records, and duplicate conflict reports.

Implementation status

Expected behaviorStatusSurfaceManual check Scanner workflow matches app behavior.Needs VerificationScanner App / APIRun a scan test with valid, invalid, and duplicate tickets.Door staff permissions are limited.Needs VerificationScanner App / RolesLogin as scanner and confirm only scanning tools are available.

Verification checklist

• Test valid ticket scan.
• Test duplicate ticket scan.
• Test no-network behavior if supported.
• Confirm admin scan records.

Gaps / notes

• Offline-first behavior needs hands-on venue-style2026-06-12. testing.
• ExactMobile scannerapps appwere labelsnot needtested screenshotsin beforethis public use.

pass.