View ticket sales and reservations
Public help
Use the organizer sales area to see who bought tickets, which orders are pending, and how the event is performing.
- Sign in to the Organizer Panel.
- Open Sales, Orders, or the event dashboard.
[VERIFY: confirm exact menu label] - Filter by event if you manage more than one event.
- Review paid orders, pending reservations, refunded orders, and cancelled orders.
- Export the list if you need a copy for door staff or reconciliation.
[VERIFY: confirm export exists]
Expected LinkUp behavior
LinkUp should let organizers view their own event orders and reservations without exposing other organizers’ data.
Implementation status
| Expected behavior | Status | Surface | Manual check |
|---|---|---|---|
| Organizer order resource exists. | Implemented | Organizer panel | Open Orders or Sales in the organizer panel. |
| Organizer sees only own orders. | Needs Verification | Organizer panel / Backend | Use two test organizers and confirm order isolation. |
| Reservation statuses are visible. | Needs Verification | Organizer panel | Create online and offline orders and inspect statuses. |
| CSV export exists. | Needs Verification | Organizer panel | Look for an export action in the order table. |
Verification checklist
- Create at least one paid test order.
- Create one pending reservation.
- Filter organizer orders by event.
- Confirm whether export is available.
Gaps / notes
- Exact status labels need source-of-truth confirmation.
- Export behavior should be tested before publishing.