Skip to main content

Understand reservation hold times

Public help

Reservation hold times protect ticket inventory while giving attendees time to pay.

  1. Check the reservation deadline shown during checkout or in your order. [VERIFY: confirm where deadline appears]
  2. Pay before the deadline.
  3. If the deadline passes, expect the ticket hold to expire.
  4. Start a new checkout if tickets are still available.

Expected LinkUp behavior

LinkUp should expire unpaid reservations and release inventory back to the event.

Implementation status

Expected behaviorStatusSurfaceManual check
Feature behavior should match this article.Needs VerificationPublic web / User App / BackendRun the article steps in a test account.
Unconfirmed labels are marked with verification notes.ImplementedBookStackSearch this page for [VERIFY:.

Verification checklist

  • Run the steps with a test attendee.
  • Confirm exact UI labels.
  • Check any related admin/order record if the feature changes data.

Gaps / notes

  • This is a starter article and needs live UI review before public publishing.