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Use offline scanning safely
Public help Document what staff should do when venue connectivity is poor. Door procedureKeep the door process calm. Validate the ticket, compare the event, and escalate uncertain results instead of guessing.Implementation noteScanner behavior must be tested a...
Escalate door issues
Public help Explain when scanner staff should call an organizer or LinkUp support. Door procedureKeep the door process calm. Validate the ticket, compare the event, and escalate uncertain results instead of guessing.Implementation noteScanner behavior must be ...
Admin dashboard overview
Admin login is available at `/dashboard/login`. If a non-admin organizer session is active, the website signs that user out and renders the admin login rather than showing a public `403`. Verified admin resource areas include users, app users, events, orders, ...
Manage users and roles
Public help Document how admins review users, block accounts, and manage roles safely. Internal guidanceUse this page as an internal operating guide. Do not expose admin-only procedures to public users.Implementation noteConfirm the related Filament resource, ...
Review organizer verifications
Public help Document how internal staff approve, reject, or request more organizer verification information. Internal guidanceUse this page as an internal operating guide. Do not expose admin-only procedures to public users.Implementation noteConfirm the relat...
Approve or reject events
Public help Document event approval workflow and what to check before publishing. Internal guidanceUse this page as an internal operating guide. Do not expose admin-only procedures to public users.Implementation noteConfirm the related Filament resource, stand...
Manage categories and festivals
Public help Document how categories and festivals support event discovery. Internal guidanceUse this page as an internal operating guide. Do not expose admin-only procedures to public users.Implementation noteConfirm the related Filament resource, standalone p...
Manage orders and transactions
Admin/internal review should include orders, organizer payment attempts, LinkUp fee payments, and fee credits. For two-step checkout, pay special attention to: LinkUp fee paid but organizer payment unpaid. Available fee-credit states. Failed or invalid provide...
Review payout requests
Review payout requests against the organizer's paid unpaid revenue balance. Payout creation rejects no-balance and over-balance requests. Payout records can include rejected and paid examples. Verification evidence: `Organizer Finance Settings And Payout Valid...
Review scanner conflicts
Scanner conflict review should include ticket scan audit rows, duplicate scan outcomes, wrong-event outcomes, and invalid-token attempts. Admin routes include `/dashboard/reports/scan-conflicts` and `/dashboard/reports/ticket-scans`. Verification evidence: `Sc...
Use the LinkUp Discover Queue
Public help Document how curators review discovered events before publishing. Internal guidanceUse this page as an internal operating guide. Do not expose admin-only procedures to public users.Implementation noteConfirm the related Filament resource, standalon...
Review AI-assisted event drafts
Public help Document how internal staff should verify AI-assisted event drafts. Internal guidanceUse this page as an internal operating guide. Do not expose admin-only procedures to public users.Implementation noteConfirm the related Filament resource, standal...
Avoid duplicate discovered events
Public help Document duplicate checks before approving curated events. Internal guidanceUse this page as an internal operating guide. Do not expose admin-only procedures to public users.Implementation noteConfirm the related Filament resource, standalone page,...
Add external ticket links
Public help Document how curated events link to external ticket platforms before being claimed. Internal guidanceUse this page as an internal operating guide. Do not expose admin-only procedures to public users.Implementation noteConfirm the related Filament r...
Handle organizer claims
Public help Document how internal staff verify and approve claims on curated events. Internal guidanceUse this page as an internal operating guide. Do not expose admin-only procedures to public users.Implementation noteConfirm the related Filament resource, st...
Apply curated vs verified event rules
Public help Document the difference between a curated event and a verified organizer-owned event. Internal guidanceUse this page as an internal operating guide. Do not expose admin-only procedures to public users.Implementation noteConfirm the related Filament...
Manage notification templates
Public help Document how internal staff review editable email, SMS, or push templates. Internal guidanceUse this page as an internal operating guide. Do not expose admin-only procedures to public users.Implementation noteConfirm the related Filament resource, ...
Manage site content and legal pages
Public help Document internal controls for banners, FAQ, home content, organizer landing, branding, contact/social, and legal pages. Internal guidanceUse this page as an internal operating guide. Do not expose admin-only procedures to public users.Implementati...