Escalate door issues

Public help 
 Explain when scanner staff should call an organizer or LinkUp support. 
 Door procedure Keep the door process calm. Validate the ticket, compare the event, and escalate uncertain results instead of guessing. Implementation note Scanner behavior must be tested against the Scanner App, scanner API, ticket scan records, and duplicate conflict reports. 
 Implementation status 
 
 Expected behavior Status Surface Manual check 
 Scanner workflow matches app behavior. Needs Verification Scanner App / API Run a scan test with valid, invalid, and duplicate tickets. Door staff permissions are limited. Needs Verification Scanner App / Roles Login as scanner and confirm only scanning tools are available. 
 
 Verification checklist 
 Test valid ticket scan. Test duplicate ticket scan. Test no-network behavior if supported. Confirm admin scan records. 
 Gaps / notes 
 Offline-first behavior needs hands-on venue-style testing. Exact scanner app labels need screenshots before public use.