How long refunds take

Public help 
 Explain refund timing expectations without promising bank processing times. 
 Public guidance This page should stay plain-language and avoid promising live payment behavior until the provider flow is verified in test mode. Internal note Use Stripe, payout, checkout fee, reservation, and refund audit records to verify exact behavior before publishing. 
 Implementation status 
 
 Expected behavior Status Surface Manual check 
 Payment or refund behavior is documented accurately. Needs Verification Checkout / Admin / Organizer Run a test payment/refund path where safe. Known uncertainty is marked. Implemented BookStack Check for verification notes before publishing. 
 
 Verification checklist 
 Check the relevant provider in test mode. Confirm order, ticket, and refund records. Confirm attendee-facing wording. 
 Gaps / notes 
 Payment docs are high-stakes and must be reviewed before publication. Do not publish provider-specific steps until live configuration is confirmed.