# Understand reservation hold times

## Public help

1. Online checkout gives you a limited time to finish payment after tickets are held.
2. Offline cash or bank-transfer reservations can use an event-specific hold window.
3. Event-specific offline holds are limited by the platform maximum.
4. The checkout page shows the hold time that applies to the current event/reservation.
5. If the timer expires, the held tickets can be released for other attendees.

## Verification evidence

`Checkout Expiry`, `Offline Cash And Bank Transfer Browser Checkout Retest`.

## Website screenshot

<figure class="image">![Expired checkout notice after the website releases a previous ticket hold.](https://linkupcompanion.app/bookstack-screenshots/2026-06/codex-checkout-expired-hold-notice.png)<figcaption>Expired checkout notice after the website releases a previous ticket hold.</figcaption></figure>## Last verified

Verified against the staging website on 2026-06-13. Mobile apps were not tested in this pass.