Get help at entry

Public help 
 Ask for help at the venue if your ticket cannot be scanned or found. 
 Move out of the entry line if staff asks you to. Show your order confirmation, ticket email, or account screen. Confirm the event and ticket type. Ask door staff to contact the organizer or LinkUp support if needed. 
 Expected LinkUp behavior 
 LinkUp should support entry troubleshooting without allowing invalid or duplicate tickets through unchecked. 
 Implementation status 
 
 Expected behavior Status Surface Manual check 
 Feature behavior should match this article. Needs Verification Public web / User App / Backend Run the article steps in a test account. Unconfirmed labels are marked with verification notes. Implemented BookStack Search this page for [VERIFY: . 
 
 Verification checklist 
 Run the steps with a test attendee. Confirm exact UI labels. Check any related admin/order record if the feature changes data. 
 Gaps / notes 
 This is a starter article and needs live UI review before public publishing.